Commitment to Suppliers

Cooperative and rewarding arrangements

  • To treat all our suppliers fairly and impartially at all times
  • To pay all our suppliers promptly, and in accordance with our contractual agreements, when products or services have been received. (Based on the condition that suppliers submit timely and accurate invoices that bear the purchase order or contract agreement number and matches the order or agreement in all respects)
  • To enter into all our agreements, in the spirit of mutual cooperation, and to keep communication channels open to discuss any opportunities or difficulties our suppliers may be facing
  • To negotiate long term agreements with suppliers and to establish proper mechanisms - wherever mutually advantageous - to ensure that goods or services are received on time, in the right quantity, and at the right price.
  • To measure supplier performance against established benchmarks through compliance audits and resolve issues whenever they arise. (The audit process involves factory audits of the supplier and the supplier's contractors, with verification measures and plans to correct issues)
Emirates Group Procurement manages sourcing and contracting through their epic solution. epic registration will help you supply to Emirates Group companies. Suppliers can bid for opportunities as invited and can manage their contracts with Emirates Group Companies.